Computer Service and Repair
When it comes to computer service and repair, the choice between name-brand and generic options can be a dilemma. Each presents its own set of considerations, but understanding the differences can help you make an informed decision.
Catering to the Consumer
Navigating Computer Service and Repair: Name Brand vs. Generic
When it comes to computer service and repair, the choice between name-brand and generic options can be a dilemma. Each presents its own set of considerations, but understanding the differences can help you make an informed decision.
Name-brand computers often come with manufacturer warranties and dedicated support services. Servicing these computers through authorized channels ensures compatibility and adherence to warranty terms. However, this convenience often comes at a premium price, both for the initial purchase and subsequent repairs.
On the other hand, generic computers offer affordability and flexibility. Repair options are more varied, ranging from local technicians to third-party service but we only use local service for out custom built computers. While costs may be lower initially, finding compatible parts and expertise for repairs can be more challenging, potentially leading to longer downtimes.
Ultimately, the choice depends on your priorities. If reliability, support, and seamless repairs are paramount, sticking with name-brand computers and authorized service providers may be the way to go. However, if budget and customization are your primary concerns, opting for generic computers with flexible repair options might be more suitable.
Regardless of your choice, regular maintenance and timely repairs are essential to prolonging the lifespan of your computer and ensuring uninterrupted productivity. So, whether you prefer the security of a familiar brand or the flexibility of generic options, investing in quality service and repair is key to keeping your computer running smoothly.
Service Areas
Our capabilities and services include:
- Remote access to office/home
- On- and off-site backups
- Managed Office 365 Backup
- E-mail hosting
- Software/hardware upgrades
- Home and small business networking
- Service and repair of name brand and generic computers
- Data recovery from hard drives and flash media
- Spyware/malware and virus removal (pop-ups)
- High-speed Internet and wireless network installation
- Repair of lock-ups and slow performance
- Custom built workstations and servers with local support
- Fast, professional service within 24 hours (Monday – Friday)
- CAT5e/Cat6 installation
- Network cable certification

Information Technology Services
Disaster Planning & Recovery
Troubleshooting
Upgrades & Repairs
More Info
commitment to personal service and long-term relationships. While many IT professionals can guarantee a quick fix or a one-time solution for an immediate need, we believe a partnered approach to meeting our customers’ goals for data management, communication and networking is the best way to earn trust and build loyalty.

Managed Information Technology Services
Cloud-based Offsite
Help desk support
Network Management